It's time that an independent body be established to examine and handle complaints against the police.

Most people who have filed a complaint (with the police) will tell you a similar story. First a counter complaint and investigation was likely opened against the complainer, and second, ultimately the original complaint was ignored, lost, or closed for any number of inexplicable or unreasonable reasons (i.e. other policemen involved in the incident vouched for one another).

It is unacceptable that an organization that has proven to be so rife with corruption and non-compliance with the law actually be in charge of investigating and policing itself.